I am unsure if it reinstalled the same version or if it updated something.
#Windows hello hardware fingerprint reader update#
It is also worth noting that this update also caused an issue with my Norton Security which prevented it from launching, forcing it to run a software repair program which ended up uninstalling the program then reinstalling it.
Most PCs with fingerprint readers already work with Windows Hello, making it easier and safer to sign into your PC. Windows Hello is a popular tool that provides biometric access to Windows 10 users into their system. When I go to sign-in options, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint." When I enter the Device Manager, under Biometric devices -> Synaptics UWP WBDI it gives the error "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. Windows Hello is a more personal, more secure way to get instant access to your Windows 10 devices using fingerprint or facial recognition. Now when I try to sign in with the fingerprint reader nothing at all happens, forcing me to sign in using my code. I bought my laptop at the end of December and the fingerprint reader was working perfectly up until a few days ago. Windows 10 users that would like to add an extra layer of security to their portable systems may be interested in a new Windows Hello Certified Fingerprint Reader which has been created by PQI and. My fingerprint reader using Windows Hello has recently stopped working after a Windows Update.